Return Policy
At cocktail-emporium.com, we strive to ensure your complete satisfaction with every purchase. If you’re not entirely happy with your order, we’re here to help.
Eligibility for Returns:
- Items must be returned within 30 days of delivery.
- Products must be unused, in their original packaging, and in resalable condition.
- Proof of purchase is required for all returns.
Non-Returnable Items:
For hygiene and safety reasons, we cannot accept returns on:
- Opened or used products.
- Personalized or custom-made items.
- Perishable goods.
How to Initiate a Return:
- Visit our website at cocktail-emporium.com and navigate to the Returns section.
- Follow the instructions to submit your return request.
- Once approved, you’ll receive further details on how to proceed.
Refund Process:
- Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
- Original shipping costs are non-refundable unless the return is due to an error on our part.
Shipping Policy
We aim to dispatch all orders swiftly and deliver them to you in perfect condition.
Processing Time:
- Orders are typically processed within 1-3 business days (excluding weekends and holidays).
Shipping Options & Delivery Times:
- Standard Shipping: Estimated delivery within 3-7 business days.
- Express Shipping: Estimated delivery within 1-3 business days.
Shipping Restrictions:
- We currently ship within [region/country]. International shipping may be available—check our website for details.
- Some items may have additional shipping restrictions due to size, weight, or legal regulations.
Tracking Your Order:
Once your order is dispatched, you’ll receive a confirmation email with tracking information. You can also check your order status at cocktail-emporium.com.
Lost or Damaged Packages:
If your order is lost or arrives damaged, please contact us immediately for assistance.
For any further questions regarding returns or shipping, please visit cocktail-emporium.com.